You get just one chance …

Nobody will want to do business with you because they feel sorry for you. They’ll want to do business with you because they believe you’re successful, and they want some of that success to rub off on them.

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When pricing doesn’t add up

Given that the contents of both small and large packages were the same, the larger package should have cost less than two smaller packages. And it didn’t.

That's just SCREWY!

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The Past Is Prologue

“Odds are excellent that you have deadwood in your mailing list. Just remember; if they haven’t read your stuff in the past few years, they’re probably never going to read it. IT’S TIME TO CLEAN HOUSE!”

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About that hilarious name tag …

“Marching to your own drummer is enough to catch attention. This is a lesson worth remembering as you’re developing your organization’s future marketing efforts.”

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ALWAYS Check The Return Address!

“I need you to get six Apple Gift cards for $100 each. Scratch the back and take clear pictures of each card and send it to me on this mail so I can share them to each selected staffer on the team. Use your personal funds; you’ll be reimbursed later.”

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Happy Anniversary To Me!

Recognizing we all need to sell ourselves on some level, I see this column as a vehicle for helping you try and sell your message, regardless of the business you’re in.

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Netflix Revisits Pepsi Promotion Gone Wrong

As you’re considering your next big promotion, recognize in advance that catastrophe lurks for those overlooking even minuscule details.

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The Risks of Not Showing Up

I won’t be extending myself much assisting this student, but offer him this advice. Regardless of what field you eventually end up in, recognize that you’re always going to be needing to sell yourself.

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Endorsing The Competition Is Foolish!

With cameras hiding around every corner these days, it’s virtually guaranteed that someone supporting the other team is going to be caught. It’s sure to be loud, embarrassing and will cost everyone both money and credibility.

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Giving AI Writing a Fair Shake

Artificial Intelligence is great for research, coding, and organizing vast databases, but how is it for creating original content? Here's a 3-minute read on efforts to have an AI program write a novel.

Spoiler alert: It wasn't pretty!

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About those bad business messages

Never forget that there’s a lot of competition for customer attention, and making it unpleasant for someone to call you will never help your cause.

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How Much Is Your Time Worth?

When someone repeatedly disrespects your time, you must take control or they’ll have no incentive to change their behavior.

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The Demise of Encinitas’ Mr. Moto

No matter what you sell, there’s always someone ready to muscle in on your turf. You must constantly acquire new customers to offset the attrition of people leaving you to buy elsewhere.

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Death by PowerPoint

A good presenter uses slides as a supplement; not the main event. Too many slides means you’re disorganized or providing too much information.

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Why I Didn’t Write This Column

Hanging your own credibility on someone else’s arguably bogus tale is a one-way ticket to looking foolish, unprofessional, or both.

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Shoulda Kept Yer Mouth Shut?

Instant global prominence is a double-edged sword. Do something horrific and everyone besmirches your name. Just ask South Dakota Governor Kristi Noem.

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A glass of water — please!

Letting customers know there’s no long waiting list, or their requests are promptly answered, or their orders fulfilled overnight, etc. are all the kinds of things customers, with increasingly short patience, will want to hear.

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Don’t You Even Miss Me?

Regardless of what you sell, odds are excellent that you’ve had customers who’ve dropped off the cliff at some point, never to be seen again.

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Always Test New Marketing Strategies

Prior to investing in any new marketing idea, be sure the strategy’s appropriate for your audience. Check that you’re working with legitimate groups, and that there’s a realistic potential for significant return on your investment.

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Don’t Let This Happen To You!

This screen was obviously set up to generate revenue by showing visitors a commercial.

Yet it’s blank. Is it possible someone screwed up?

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