Clickbait has a well-deserved bad reputation. If you’re tempted to use it to attract attention to your own website, recognize going in that you’re tagging yourself up-front as a low-quality player.
Read MoreDon’t like the spokesperson? A-B just wants to sell beer. They don’t care what body parts you have when you’re drinking it.
Read MoreIn The Devil Wears Prada, it was observed that a particular blue sweater represents millions of dollars and countless jobs guiding any consumer’s fashion choice, based on decisions that were made years ago.
Here's how this year's decision will impact YOU!
Read MoreAny organization concerned about their future must regularly examine their marketing strategies to best understand what customers are doing…and why.
Read MoreMany people tell me they’re not comfortable tooting their own horn. If you assume that position, your competition will probably steal your business.
Read MoreCall me old-fashioned, but I believe customers should have a right to privacy and control who communicates with them. This may mean my business won’t always grow as fast as I might wish, but my clients will want to work with me and will appreciate the consideration I show them.
Read MoreThe company that ignores customers will probably never hear from them again. And whoever answers a customer’s email or phone call first is going to capture their business…probably for the long-term.
Read MoreAssuming you’re looking to grow your business by beating the competition to the prospect AND you have a message more effective than the other guy, you’d better respond to customer inquiries within 24 hours…or risk losing them.
Read MorePopulation diversity is increasing, meaning taking the wrong stand today could put you out of business tomorrow.
Read MoreIf someone suggests how to improve your messaging, take their ideas to heart. These are your customers, prospects, and influencers talking, and they’re providing you a valuable service and trying to help you fix holes in your net.
Read MoreCustomers are funny, expecting you to provide the services you offer. Smart business owners under-promise and over-deliver.
It’s a lesson Uber Eats seems to have forgotten…but you shouldn’t.
Read MoreHere’s a 3-minute read about how you can market your business to LOTS of people by investing a few minutes and zero money.
It’s not the perfect solution…but it’s close.
Read MoreConsumers are more likely to buy when they’re getting messaging equivalent to comfort food.
Read MoreIt’s a thin line between stubbornness and stupidity. Crossing that line too often with your marketing can lead to bankruptcy.
Read MoreThe reason toilet paper factories operate 24/7 is because everyone needs their product. The only difference now is that nobody takes those paper rolls for granted anymore.
Read MoreThis retailer has found a way to spread the word he’s still in business
Read MoreWhen the economy cools, the smartest businesses throw more coal on the fire to be ahead of the competition.
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